INFORMATION FORM WITH REGARD TO OBTAINING AND PROCESSING OF PERSONAL DATA
Dr. Dt. Ömer Bayar Meşrutiyet Cad. Ergene Apt. No: 20/4 Çankaya /ANKARA (“Doctor Bayar”) and Doctor Bayar’s controlling shareholders, parent companies and affiliates (hereinafter to be collectively referred to as “Doctor Bayar”) may, acting as “Data Supervisor” under the Law on Protection of Personal Data no. 6698 (the “Law”) and other pertinent laws and regulations, process your personal data within the following frame and in strict compliance with the Basic Healthcare Services Law no. 3359, the Governmental Decree-Law on Organization and Duties of the Ministry of Health and its Affiliated Companies no. 663, the Private Hospitals Regulation, and other regulations of the Ministry of Health, and other applicable laws and provisions.
- Obtaining and Processing of Personal Data, and Purposes of Processing:
Your personal data is collected and obtained verbally, in writing, or in visual or electronic media, through call center, internet site, verbally, in writing or similar other channels for conduct of such services as protection of public health, preventive medicine, medical diagnosis, treatment and maintenance services offered by Doctor Bayar. Your general personal data and special personal data, especially your healthcare data, may be processed by the Doctor Bayar a limited extent for all and any purposes, including, but not limited to, the following purposes:
Your identity data and information: Your first name, surname, T.R. Identity Number, passport number or temporary T.R. Identity Number, birth date and place, marital status, gender, social security or patient protocol number, as well as other identity data that may be helpful in identification of you by us; and
Your communication information: Your address, telephone number, electronic mail address and other communication data, and your verbal interview or call records kept by the customer services or patient services departments as per the call center standards, as well as your personal data collected when you communicate with us by electronic mail, letter or other communication means; and
Your accounting information: Your bank account number, IBAN number, credit card data, invoicing data and similar other financial data and information; and
Your private health insurance data and Social Security Agency data and information as needed for financing and planning of healthcare services; and
Your camera recordings and images taken and kept for security and audit purposes if and when you visit our hospitals or medical centers; and
Your car plate license number if you use the car parking area; and
Your healthcare information: Your personal data about your health and sexual life acquired and collected during provision or as a result of medical diagnosis, treatment and care services, including, but not limited to, your laboratory analysis results, test results, medical examination data, appointment data and information, check-up data, and prescription data and information; and
Your healthcare information and other personal data sent or inserted by you in www.doctorbayar.com site address; and
If and when you file a job application to Doctor Bayar to any one of your personal data and information, also including your curriculum vitae, submitted by you, and if you are an employee or a related employee of Doctor Bayar Clinic, your employment contract and all kinds of your personal data about your predisposition to job.
All kinds of your personal data obtained by Doctor Bayar (including, but not limited to, your special personal data) may be processed for the following purposes:
For confirmation of your identity, and
For protection of public health, preventive medicine, medical diagnosis, treatment and maintenance services and for planning and management of healthcare services and financing, and
Sharing of requested information with the Ministry of Health and other relevant public entities and administrations pursuant to the applicable laws and regulations, and
Planning and management of internal operations and daily operations of our Hospitals and Medical Centers, and
Measurement, enhancement and study of patient satisfaction by Hospital Management, Patient Rights and Patient Experience departments, and
Procurement of drugs, and
If you get an appointment, keeping you informed about the appointment, and
Performance of risk management and quality improvement activities, and
Performance of analyses for further development of healthcare services, and
Financing of your healthcare services by Patient Services, Financial Affairs and Marketing departments, and payment of your medical examination, diagnosis and treatment costs, and sharing of requested information with private health insurance firms as a part of your eligibility inquiry, and
Conduct of researches and studies, and
Compliance with legal and regulatory requirements and conditions, and
Sharing of requested information with private health insurance firms in the course of financing of healthcare services, and
Conduct of risk management and quality development activities by Quality, Patient Experience and Information Systems departments, and
Issuance of invoices by Patient Services, Financial Affairs and respective departments in consideration of our services, and confirmation of your relations with the contracted institutions and firms, and
Participation in campaigns and disclosure of campaign information, and designing and transmission of special contents, and discrete and abstract benefits in web and mobile channels, by Media and Communication, and Call Center departments.
Your personal data obtained and processed pursuant to the applicable laws and regulations may be transferred to physical archives and/or information systems of Doctor Bayar Clinic may be kept and stored both in digital and in physical platforms.
- Transfer of Personal Data
Your personal data may be shared by Doctor Bayar and his companies like with private insurance companies, Ministry of Health and its sub-units, Social Security Agency, Security General Directorate and other security forces, General Directorate of Population and Census, Turkish Pharmacists’ Association, courts and all kinds of other juridical authorities, central etc. third parties, your authorized representatives and agents, and third parties offering consulting and advice services to us, including, but not limited to, lawyers, tax and financial consultants and auditors, and our business partners and other third parties acting in cooperation with us for further development or performance of healthcare services for the purposes cited above, also including regulatory and supervisory bodies and authorities, and official authorities, for the purposes of processing listed above, in accordance with the Law and other applicable laws and regulations.
- Methods and Legal Causes of Obtaining of Personal Data
Your personal data are collected and processed in all kinds of verbal, written, visual or electronic media, for the purposes listed hereinabove, and for performance of all kinds of works included in the fields of business of Doctor Bayar within the legal framework, and accordingly, for full and proper performance of all kinds of contractual and legal duties and obligations of Doctor Bayar. Legal causes of collection and acquisition of your personal data are the pertinent provisions of:
Law on Protection of Personal Data no. 6698, and Basic Healthcare Services Law no. 3359, and
Governmental Decree-Law on Organization and Duties of the Ministry of Health and its Affiliated Companies no. 663, and Private Hospitals Regulation, and Regulation on Processing and Protection of Privacy of Personal Healthcare Information, and other regulations of the Ministry of Health, and other applicable laws and provisions.
Furthermore, as stipulated in 3rd paragraph of article 6 of the Law, personal data relating to health may also be processed by persons under secrecy obligations or by authorized official entities and organizations, without being liable to receive prior explicit consent of the relevant purpose, only for protection of public health, preventive medicine, medical diagnosis, treatment and maintenance services, and for planning and management of healthcare services and financing.
- Your Rights Regarding Protection of Personal Data
Pursuant to the Law and other relevant applicable laws and regulations, you are entitled:To learn whether your personal data are processed or not, and If your personal data are processed, to request information relating thereto, and to have access to and request personal healthcare data and information, and to learn the purpose of processing of personal data and whether they are used for the intended purposes or not, and to learn third parties resident at home or abroad and to whom your personal data are transferred, and If your personal data are processed incompletely or wrongly, to request correction or completion of them, and to request deletion or destruction of your personal data, and to request that the third parties to whom your personal data have previously been transferred are informed about correction or completion of your personal data in case of incomplete or wrong processing, and/or about deletion or destruction of your personal data, and to raise objections to any conclusions which may arise against your interests upon analysis of your processed personal data solely by means of automatic systems.
If at any time you use any one or more of your aforesaid rights, the relevant information will be transmitted to you clearly and in an understandable manner, in writing or in electronic media, by using the communication data and information provided by you.
- Data Security
Doctor Bayar protects your personal data in full and strict compliance with all technical and administrative security controls required to be taken in accordance with information security standards and procedures. Said security actions and measures are taken and provided at a level appropriate for the probable risks by also taking into consideration the technological possibilities.
- Complaints and Communications
Your personal data are protected within the frame of the available technical and administrative possibilities, and the required security actions and measures are taken and provided at a level appropriate for the probable risks by also taking into consideration the technological possibilities.
By filling in the “Application Form Pursuant to the Law on Protection of Personal Data” given at the , “doctorbayar.com/en/gdpr” web address, you may transmit and submit your legal requests:
(i) by sending to the address of Meşrutiyet Cd. No:20, 06420 Çankaya/Ankara, Turkey by cargo courier service, together with a petition bearing your wet signature, and in an envelope addressed to the attention of “Corporate Secretariat” department marked with “Information Request Under the Law on Protection of Personal Data” phrase, or
(ii) by sending via a Notary Public, or
(iii) by sending to [email protected] address with secure electronic means or mobile signature, through your registered electronic mail address or your electronic e-mail address registered in our system, and/or
(iv) by signing a dossier in “word or pdf.” Format addressed to Doctor Bayar with your secure e-signature and transmit the same to [email protected] address by writing “Information Request Under the Law on Protection of Personal Data” phrase in the subject line of your e-mail.
You are hereby kindly requested to transmit your legal requests under the Law by filling in the “Application Form Pursuant to the Law on Protection of Personal Data” given at the doctorbayar.com/en/gdpr web address and sending it to us by the communication means set forth in the form.